Contact Us
E-ZEEWRAP
Jim Scharf Holdings Ltd
PO Box 305
Perdue, SK S0K 3C0
Phone: 1-800-667-9727
Email: sales@ezeewrap.com
Please review these common questions prior to contacting us.
Is your Base Falling?
Sometimes this can happen as the plastic "relaxes" over time, usually is most noticeable after putting in a new, heavier roll, and is often fixed quickly and easily.
Take your base and gently, but firmly, bend the tabs outward. (tabs are the part that "clicks' into the upper portion)
You can be quite firm with them, and you should hear an audible "click" when re-installing it, if you still don't have a secure hold, repeat the outward bending.
Placing a towel on your counter to prevent scratching it during this process is recommended.
If you still have problems, please contact us!
Are your teeth worn or broken?
Please be sure to include your mailing address when you contact us!
Is your wrap Staticky?
Static is caused by a lack of humidity.
We recommend not mounting your wrap dispenser over a dry heat source such as: toaster, heat vent, or oven.
If you find your plastic wrap has a lot of static try the following:
You can place a wet paper towel in the bottom of your dispenser, and keep damp for a few days.
For more difficult static, place the entire roll into the freezer overnight.
If neither of these work, please contact us!